We offer shipping to the UK and internationally (*) and have extensive experience of safely delivering beautiful craft worldwide. A guide to our shipping rates are below, but if you have any questions please contact us and our gallery team will be delighted to assist you.
- - - - -
Mainland UK (including Northern Ireland, Guernsey, Isle of Man & Jersey)
We dispatch orders in the UK via Royal Mail:
Parcel Size Service Cost
Standard letter 1st class £1.50
Large letter 1st class £3.00
Small parcel Tracked & signed service £9.00
Medium parcel Tracked & signed service £13.00
Large parcel Tracked / courier delivery £30.00
UK orders with a total value of £150 or more will receive complimentary shipping.
Please note that we cannot ship parcels to PO boxes or pack stations, as a signature is required on delivery.
You may also choose to collect from the gallery free of charge. Our address is Bluecoat Display Centre, the Bluecoat, College Lane Entrance, Liverpool, L1 3BZ. We recommend entering the gallery directly via our College Lane entrance: we are open Tuesdays - Saturdays, 10am - 5:30pm.
Estimated delivery times (after dispatch from gallery):
We aim for all our orders to be delivered within 1 - 2 business days.
How we calculate our prices: our prices are worked out based on current Royal Mail prices, plus VAT and a small additional fee for packing costs. We regularly review our prices and do our best to ensure our shipping fees are fair and accurate.
As we want your order to arrive safe and sound, we pack each piece with the utmost care. Jewellery is packed in one of our stylish dark blue jewellery boxes. Fragile items such as ceramics and glass are wrapped in bubble and tissue, before packing in a box with protective chippings. Where possible, we try to reuse and recycle packing materials, or use eco-friendly options. Your parcel will also include a sheet of information on the maker(s) of your chosen item(s).
Please see updates in our blog for information relating to last posting dates during busy times such as Christmas.
- - - - -
International
For international deliveries of small items, we use Royal Mail International Tracked & Signed service:
Parcel Size Delivery Option Cost
Standard & large letters International tracked & signed £15.00
Small parcel International tracked & signed £30.00
After dispatch from the gallery, Royal Mail estimated delivery worldwide takes 3 - 7 days and parcels are fully tracked to the delivery point. Please note that we cannot ship international orders to PO boxes or pack stations, as a signature is required on delivery.
* Please note that if you require additional insurance (up to a value of £250) for high value items such as jewellery, further fees may apply. Please contact the gallery team if you would like additional insurance to be added to your parcel.
Customs and import duties: the prices listed in our online shop include UK VAT on our gallery commission, however if applicable these will be refunded for international purchases.
Please note that customs or import duties are charged once a parcel reaches its destination country: import charges and customs policies vary depending on the destination country, and it is the customer’s responsibility to pay these fees. We recommend checking the rules and fees for your country before placing an order to avoid unexpected charges.
Bdc will provide a packing list and commercial invoice for all international orders to help facilitate import customs and charges. If you require further documentation, please contact the gallery team and we will be happy to assist you.
International shipping of large items: for purchases of larger items (2kg or heavier, or particularly large items such as furniture) a member of the Bdc team will contact you to arrange international shipping. Costs may vary depending on shipping destination, packing requirements and delivery time, and we will provide you with a range of options to help you find the best solution and get your order to you safely.
(* Our standard international rates cover delivery to North America, Canada, Australia, New Zealand, Japan and parts of Europe. If you live outside these countries, please contact the gallery team for a quote. Some items on our online shop have specialist shipping rates due to their size or value and may not automatically show options for international shipping. Please contact the team if you have any questions.)